Verizon Mobile Protect is there when you need it
Being a Verizon Mobile Protect subscriber has its perks
These are just a few of the benefits and services included in your plan.
Mobile device set up
Activate, optimize, and manage your device. We’ll walk you through the steps to make sure everything works like it should.Included with plan
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1:1 digital security
24/7 expert help with your online security, from identity monitoring to help with VPNs and passwords.Included with plan
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Phone sanitization
Visit one of our over 700 local uBreakiFix stores and we'll deep clean your phone and its ports so it looks and runs like new.Included with plan
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Verizon Tech Coach support in your back pocket
- Our Tech Coach experts help over 15K customers every day.
- You can chat or call a Tech Coach in seconds, anytime.
- We’ll provide tips about device setup, digital security and more.
Call 866-686-2479 for tech support.
Get instant access to all your Verizon Mobile Protect benefits
- Pro On the Go same-day delivery and setup2
- Unlimited cracked screen repair
- $99 damage replacement deductible per claim,3 and more
Frequently asked questions
Replacements and repairs
Check enrollment eligibility
Lost or stolen device?
View terms and conditions
Device replacement
1. Select smartphones that only have a cracked front screen are eligible for cracked screen repair (smartphones with damage to the back glass or other damaged components beyond front glass are not eligible for cracked screen repair). Subject to parts availability, in select locations, which are subject to change at any time. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Eligibility for cracked screen repair will be determined at time of claim approval. Visit phoneclaim.com/verizon to check current device eligibility. This benefit is provided by Wireless Phone Protection.
2. Available for approved insurance claims for replacement of select smartphones in select locations and is subject to claim approval time, inventory and technician availability and other criteria, which are subject to change at any time. Also available for new devices purchased on Verizon.com, dependent on delivery location, device availability, time of purchase and availability of setup expert.
3. The $99 damage deductible will apply for all damage that is ineligible for cracked screen repair. The $99 damage deductible will not apply if your loss and theft deductible is under $99. In such cases, the damage deductible will be the same as your loss and theft deductible.